Contents

The Changing Business Environment for Betting Shops  5
Peter Jones, Tim Hall & Daphne Comfort

A Circular Case: the Circular Economy and the Service Industries  13
Peter Jones & Daphne Comfort

The Impact of Marketing Agricultural Products in Kosovo on Increasing Their Competitiveness in the Market Toward Customer Loyalty  24
Agim Thaqi & Besim Beqaj

Relationship Between Promotion and Customer Awareness  34
Adams Attarh Ibrahim