Contents

Turnaround of Blackberry 4
R.muthukumar, Lalitha Ramakrishnan & Csg Krishnamacharyulu

Human Resource Management Practices and Organizational Performance 22
Valeria Gkoura & Hans Ruediger Kaufmann

Sustainability Across Retail Supply Chains: a Case Study of the European Forest, Paper and Packaging Industry 43
Peter Jones and Daphne Comfort

The Role of Intangibles in the Implementing Marketing Strategies 61
Chrystyna Misiewicz

Brand Extension of Italian Luxury Fashion Labels Into the Hospitality Industry and Conceptualisations of Luxury: the Cases of Armani Hotel Milano and Fendi Suites 73
Alice Dallabona

Foreign Direct Investment in Kosovo After the Change on Value Added Tax Rate and Its Impact in the Budget of Republic of Kosovo 86 Bashkim Mustafa, Ejup Fejza & Drita Konexheli